Whether you are experiencing a constant paper jam problem, connectivity, or print quality issue, we can assess all issues and get your printer working again. We can also train your people on how to avoid problems.
Printer Installation Services
Need help setting up a new desktop or network printer? Or, maybe you're moving printers from one location to another and need someone to connect them. We provide installation services in all situations. Our printer installation services include:
- connecting printers via wifi, hardwire, or through a PC
- configuring and testing printer function
- installing and configuring software that comes with the printer
- demonstrating proper use of the printer
Troubleshooting Offline Printer Problems
When your computer is not talking to your printer, and you've tried everything you know to do, call NETSIC. One of our team members will gladly help to troubleshoot your printer problems. Using our remote support services, we can identify and resolve some issues without even visiting your office. And because everyone on our team is an IT professional, we understand your computer network's setup and all the points at which it can be broken.
We Fix Paper Jams
Not all paper jams are created equal. That's why we fix paper jams. When you can't get the paper out of the machine or, it just keeps jamming, we are on call. Many people assume that with a high volume of hard copy materials, paper jams are a way of life. But they're not a 'necessary evil' - they're a problem NETSIC has handled many times.
We have experience on many printers. After identifying the cause of your paper jam we'll educate your users about some of the most common reasons why paper jams occur including:
- issues with the sliding mechanisms that allow different types and sizes of paper;
- using office paper sizes that are incompatible with your hardware;
- feeding too much paper into the printer at one time, and more.
Copier Support
Finally, NETSIC can help with your copier needs to keep this cornerstone of your productivity functioning at peak efficiency.
In addition to helping you set up and provision new users as needed, NETSIC can:
- make sure that your printer drivers are always up-to-date
- set up and provision new user mailboxes, and
- assist your copier vendor with resolutions to any connectivity issues
To learn more about our printer repair services in Denver, Boulder, Fort Collins, or Cheyenne, fill out the Request Information form above; or call us at 303-999-0428.